customer service

Customer Focused Sales

Customer-first is our main priority. We always want to ensure you as the customer are getting the highest quality chemicals, support, and experience with Rocky Mountain Reagents. We have dedicated sales professionals that are here to service your company's needs. They provide a personal approach to maximize the best results for your business. Focusing on the customer rather than the sale always ensures the best possible outcome for both parties. 

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Responsive Customer Service

Our customer service team is here to provide you with a seamless order process, answer questions about your account and provide the most accurate information about our quality products. No question is too big or small for our team. If our customer service cannot answer your question, they will find the department or person who can. If you need help tracking a shipment click here.

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quality team

Technical Expertise

We take considerable pride in our quality and technical support capabilities. We have dedicated staff of chemists and chemical engineers that adheres to the highest standards that make up our Quality Department. They are available to answer questions and provide support documentation to make sure your project goes smoothly with no surprises. As part of Rocky Mountain Reagents mission statement, we value providing the highest quality products in the industry with absolute traceability only second to an exceptional customer experience.

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